| The
Product |
|
Freight
Transportation |
| The
Need |
|
Reactivate
dormant accounts to secure sales appointments |
| The
Solution |
|
Direct
mail program included a box of lemon drops with a survey asking
why the account no longer dealt with Missouri Pacific. Sales
reps made personal sales calls, delivering a lemon pie to the
prospect for agreeing to meet |
| The
Result |
|
50%
of dormant accounts requested a sales call |
| SDA
Service |
|
Sales
building -- direct marketing materials |